Privacy Policy

Details you give us: your name, phone number, pickup and drop locations, dates, vehicle choice and any trip notes — shared when you message us on WhatsApp, call, or use a form on this site.

Information collected automatically: if analytics is enabled, basic device and usage data (pages viewed, approximate region, referring link) to help us understand how the site is used.

We use your details to prepare a fare, confirm and run your trip, contact you about the booking, and improve our service. We do not send marketing messages you haven't asked for.

We share only what a trip needs — your name, phone and pickup point — with the driver assigned to you. We do not sell your data. We may share information with service providers (such as analytics) under confidentiality, or with authorities where the law requires it.

Bookings made over WhatsApp are also subject to WhatsApp's own privacy terms. Payments are by UPI, directly to us — we do not collect or store your card, bank or UPI credentials, because we use no payment gateway.

We may use Google Analytics / Tag Manager to understand site usage. You can block or delete cookies in your browser settings; the site will still work.

We keep booking details only as long as needed to provide the service and to meet any legal or tax obligations, after which they are deleted.

You can ask us for a copy of the details we hold about you, or ask us to delete them, by messaging us on WhatsApp or calling +91 91543 90777.

Questions about your privacy? Reach us on WhatsApp or call +91 91543 90777, or email hello@sancharatravels.com.