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SancharaCabs · AP & Telangana

Refunds & Cancellations

Last updated 12 July 2026

Because we never take an advance, refunds are rare — but here is exactly how cancellations, no-shows and any overpayments work.

1. No advance, so usually nothing to refund

Sanchara Travels does not take any advance payment. You pay by UPI, directly to us, only once the trip is agreed and the car is with you. That means cancelling before pickup normally leaves nothing to refund.

2. Cancelling a trip

You can cancel any time before pickup by messaging us on WhatsApp or calling +91 91543 90777. It is free while the driver has not yet started toward you. If a driver has already travelled a significant distance to reach a far pickup point, we may request a small towards-fuel amount — we will always tell you upfront, never as a surprise at the end.

3. Overpayments

If you ever pay more than the total we agreed on WhatsApp, we return the difference to the same UPI ID it came from, usually within 3–5 working days. Just message us with your booking reference and the amount.

4. No-shows

If you do not turn up for a confirmed trip and have not paid, there is no charge. Repeated no-shows may affect our ability to hold cars for future bookings.

5. If something went wrong

If a trip did not go as promised, please tell us — message or call and we will look into it and make it right. We would always rather fix a problem than lose your trust.

6. How to reach us

For any cancellation, refund or complaint, contact us on WhatsApp or call +91 91543 90777, or email hello@sancharatravels.com. It is the same number you booked on.

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